Swarm and access to counterwallet


#1

I had a counterwallet with swarm coins in it however I can no longer access this wallet. Can anyone offer any advice as to how I can get access to it?


#2

#3

Thanks but I haven’t forgotten my passphrase - I have that accurately recorded in several places. The problem is that when I enter the passphrase on the counterwallet page it asks me to accept the terms (which I do) and then hangs.

I wondered whether it was because Swarm had removed my digital currency and locked my account? I can’t find anything online about them anymore and they are not answering my emails.


#4

Would SWARM have had access to my account?


#5

Which browser do you use?
Have you tried with another browser?


#6

Thank you. I was using Edge and it just hung - I tried IE now and it prompted for Chrome, Firefox or Safari. I tried Chrome and it worked fine.

Do you know how one would go about trading SWARM coins? I appreciate they are pretty low value however I can’t find an exchange that deals in them.

Thanks for you help


#7

https://poloniex.com/exchange#btc_swarm


#8

Hanging currency on the exchange https://poloniex.com SWARM, what to do?