Can't login - I don't have my phrase

Hello - I’m having trouble logging into my account. Can someone from support please reach out. I don’t have my key phrase and can’t login.

Thanks.

You should have written down your 12-word passphrase as instructed… there is nothing that support can do for you, as we have never had any access to your 12-word passphrase.

Next time, please read what your agreeing to and write down the 12-word passphrase… we made it appear in big red letters and make you CONFIRM that you wrote the passphrase down… not much more we can do at this point if your not following directions…

If you don’t have your 12-word passphrase, your funds are lost forever.