STBV/XCP transfer help

[foldinger]

Follow up from this thread:

Have 3 million XCP, but need to transfer it

I have over 3 million XCPs. STBV set me up a counterwallet and supposedly transferred me XCPs (over 3 million) that I own. The counterwallet came with a 12 words passphrase and it brings me to my counterwallet, which shows I have 0 XCP. However, when I click on an additional link that STBV sent me, it takes me straight to XCHAIN which shows the 3 million XCPs that was transferred. How do I moved the 3 million XCPs to my counterwallet? Someone from STBV told me I need to transfer XCPs for STBV, b…